Frequently Asked Questions
HOW DO YOU MAKE YOUR JEWELLERY?
All my pieces are made by my hands from design to finished piece. I make all my pieces in small batches, in other words none of my pieces are production line made. Which also means no two pieces are ever the same.
Each piece of jewellery is beautifully unique, just as we are.
How do I clean and care for my jewellery?
To keep your jewellery pieces looking lovely, I recommend cleaning your pieces with a jewellery polishing cloth. You can use warm water and a mild dish detergent to clean your jewellery, ensure you thouroughly dry it afterwards. Please remove rings, especially gemstone rings before using products such as hand sanitisers.
Take particular care when cleaning pieces with gemstones, use a soft toothbrush to clean round them. I wouldnt recommend the dip style cleaners as these are not suitable for gemstones, pearls etc.
Once cleaned, dry thoroughly with a soft cloth and use a polishing cloth to buff to a shine.
Pearls should be wiped clean with a damp cloth only, and dried before storing in a fabric bag in your jewellery box.
Only put your jewellery on once lotions and perfumes have sunk into the skin.
Put jewellery on after dressing to save catching delicate chains and pieces on clothes where they could become damaged.
Remove jewellery before sleeping, swimming, showering and changing to prevent damage from catching and snagging.
Does silver tarnish?
All jewellery can tarnish over time. Some faster than others. Regular cleaning will remove it. To slow the process and to prolong the life of your jewellery do not wear whilst swimming or showering. Only put your jewellery on once lotions and perfumes have sunk into the skin. Put jewellery on after dressing to save catching delicate chains and pieces on clothes where they could become damaged. Remove jewellery before sleeping and changing to prevent catching and snagging.
How should I store my jewellery?
When not wearing your jewellery if possible store in an airtight bag and/or jewellery box (although Pearls and Opals should be stored in fabric bags not plastic). Keep them out of direct sunlight and away from strong heat sources.
Laying necklaces out will help prolong delicate chains, keep them seperate from other items they could tangle and snag with.
How do I fit the adjustable rings?
I recommend fitting the ring to your chosen finger with enough room to put it on and off over the knuckle.
To adjust it just gently push it together to make it smaller or gently pull it apart to make it bigger. As the sterling silver is a soft metal repeated resizing could cause a kink in the metal and eventually lead to breakage, this is why I recomend fitting it to only one finger and then wearing it like a regular closed banded ring.
Only put on your jewellery after lotions and perfumes etc have sunk into the skin and after dressing to avoid snagging. Remove jewellery before sleeping and changing to prevent catching and snagging.
Can I ask for items in different sizes or lengths?
Absolutely! I am more than happy to help whenever I can so please just get in touch. Read more about customising here
Can I choose a different gemstone/metal?
Yes, you can. If you see an existing piece in my collection that you would like in gold or a different gemstone you can contact me for a customisation quote here.
How can I measure my ring size?
The best way to get an accurate measurement is to have your chosen finger measured with a ring sizer (you can order one here). Although that isnt always possible when shopping online so here is a handy way for you to do it at home to give you a rough guide.
- Cut a piece of string around 6 inches long
- Place the string around your chosen finger below the knuckle. Not too tight, but quite snug. Make a mark where the string ends.
- Measure the length of string to the mark, the closest number in mm is your circumference.
- Check below for your closest match
- If you are between sizes then that would be a half, eg if I measured around 54.5mm I would be closer to an N1/2 UK size
- A = 37.8mm
- B = 39.1
- C = 40.4
- D = 41.7
- E = 42.9
- F = 44.2
- G = 45.5
- H = 46.8
- I = 48.0
- J = 48.7
- K = 50.0
- L = 51.2
- M = 52.5
- N = 53.8
- O = 55.1
- P = 56.3
- Q = 57.6
- R = 58.9
- S = 60.2
- T = 61.4
- U = 62.7
- V = 64.0
- W = 65.3
- X = 66.6
- Y = 67.8
- Z = 68.5
Do you work with gold?
I do indeed, if you wanted a piece in yellow, red or white gold just pop me a message for a costing. All my precious metals are recycled!
I like to keep my white gold natural and do not Rhodium plate my pieces. Typically white gold is plated with Rhodium to bring that bright silver look however this wears off over time and needs replating regularly which adds extra cost to you. Therefore I keep my White Gold with its natural beauty and with its natural soft colour.
DO YOU SHIP INTERNATIONALLY?
Yes! I ship worldwide via DHL courier. You can find all information regarding delivery here
Do you create bespoke jewellery?
Yes, I can design and create a bespoke piece of jewellery for you. Pop me an email for an initial chat. I can help you with gemstone choices and ideas. Once a design has been agreed I will open a custom slot for you. Then you can check out via your preferred payment method. You can read all my Terms and Conditions here.
How much does a bespoke piece of jewellery cost?
Well, it varies. Metal type, gemstone choice, cut and size plus design all factor into the overall price of a piece. However, if you have a budget in mind, I will happily run through some options for you.
How long does a made-to-order/bespoke/customised piece of jewellery take to make?
Depending on material stock, design, and current work list between 7 & 14 working days. If an item needs hallmarking, then an additional 2 weeks is needed. Weight-exempt pieces are usually ready in less than a week. If you have a tighter deadline pop me a message and I will see what I can do to help.
Time frames can vary around busy periods such as Christmas. Check my Delivery for up-to-date information.
What is patina and how to look after antiqued jewellery
Patina is a way of speeding up the natural tarnishing process to bring a different finish to a piece. It can be a range of colours including black. Just like the natural tarnishing process, the Patina can be removed. If you use an impregnated polishing cloth it will remove the finish, it will wear over time too. So it is best to clean your pieces with warm water and dry them with a soft cloth.